Returns & Refund

At Agizaco, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return or refund under the following conditions.

1. Return Policy

• You can return items within 14 days of receiving your order.
• Items must be unused, in their original packaging, and in resellable condition.
• Returns due to a change of mind or incorrect orders placed by the customer will require the customer to cover the return shipping costs.
• If the item is defective, damaged, or incorrect, we will cover the return shipping costs.

2. Refund Policy

• Once we receive and inspect your return, we will process your refund within 14 days.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable, except in cases of damaged or incorrect items.

3. Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale or non-returnable.
• Used, damaged, or altered items not due to our error.
• Gift cards or digital products.

4. How to Request a Return

To initiate a return, please contact us at:
📧 Email: info@agizaco.com
Include your order number, item details, and reason for return. We will provide instructions on how to proceed.

5. Exchanges

We do not offer direct exchanges. If you need a different item, please return your original purchase and place a new order.

6. Late or Missing Refunds

If you haven't received your refund after 14 days, please:

1. Check your bank account.
2. Contact your payment provider, as processing times may vary.
3. If you still need assistance, reach out to us at info@agizaco.com.

By purchasing from www.agizaco.com, you agree to this Returns & Refund Policy.